Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our website or business:

• Personal Information: Your name, company name, email address, phone number and other contact details you provide.
• Business Information: Your industry, product requirements, inquiry details and information you share when requesting product specifications or quotations.
• Technical Information: Your IP address, browser type, device information, pages visited and general website usage data, where collected through server logs or analytics tools.
• Communication Records: Messages, emails and other information you share when contacting our team.

Please avoid submitting sensitive personal information unless it is necessary for your inquiry and we have a lawful basis to process it.

How We Use Your Information

FEC may use the information collected to:

• Respond to product inquiries and quotation requests.
• Provide information about filtration testing equipment and related services.
• Understand your business requirements and suggest relevant products.
• Communicate about orders, deliveries or ongoing business discussions.
• Improve our website, content and customer experience.
• Maintain business records and protect our website against misuse.
• Meet applicable legal, regulatory and contractual obligations.

We will use your information for purposes that are consistent with this policy and permitted by applicable law.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve performance. These technologies may collect information about how visitors use our website.

You can manage cookies through your browser settings. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

Information Sharing

FEC does not sell your personal information as part of its ordinary business practices. We may share relevant information with trusted service providers who help us operate our website, manage communications or provide business services. We may also disclose information when required by law, to protect our legal rights or to address security concerns.

Where third parties process information on our behalf, we aim to use appropriate safeguards and limit access to what they need for their assigned purpose.

Information Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse or disclosure. However, no method of electronic storage or internet transmission can guarantee complete security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business operations, recordkeeping, dispute resolution and legal compliance. Retention periods may vary depending on the type of information and applicable requirements.

Third-Party Websites

Our website may include links to third-party websites or services. These websites operate under their own privacy policies and practices. FEC is not responsible for how external websites collect or use your information. We recommend reviewing their privacy policies before sharing personal details.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate details, request deletion, withdraw consent where processing relies on consent or raise concerns about how your information is used.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request and may retain certain information where the law permits or requires it.

Children’s Privacy

Our website and services are intended for business customers and general visitors. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

Changes to This Privacy Policy

FEC may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. We will publish the revised version on this page and update the “Last Updated” date. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

We will review privacy-related inquiries and respond in accordance with applicable requirements.